Product Quality Assurance

This guide explains how to use the Products Tab to preview results and ensure accurate product population, providing a seamless and effective QA process.

The Products Tab is a dynamic, real-time interface that interacts with the Finder questions, delivering synchronized product recommendations. This tool is crucial for ensuring that the suggested products align with internal knowledge and adhere to the filtering, ranking, and sorting criteria set up in the Finder Setup.

Features and Interactions

Real-Time Product Population

As you progress through the questions, the products dynamically update in real time with Finder selected answers. This provides an immediate view of how your selections impact the recommended products, allowing you to fine-tune settings and rules as needed.

Question Views

Flow View

This text-based view allows you to interact in an expandable dropdown menus containing questions and answers. By selecting answers, the product recommendations update in synchrony.

Preview View

This view simulates what the end user will experience, while still updating the product recommendations in synchrony. This gives you a realistic sense of how products are populating inline with how the Finder will be presented to customers.

Active Filters

The filters dynamically update as you progress through the process, showcasing the product search properties. You can click on an active filter to view associated properties at each stage, and use the dropdown to navigate directly to the catalog. This allows you to review or adjust values to prioritize certain products effectively.

Locale Selector

Adjust the locale to view products based on specific regions. This is particularly useful when stock availability varies by region. By changing the locale, you can verify that the products recommended are consistent per region.

Settings

To enhance the QA process, enable additional properties through the Manage Columns section. For instance, if using ranking points to prioritize product recommendations, toggle the Ranking Points within Manage Columns to have direct visibility during the QA process.

How to Use the Products Tab for Quality Assurance

Review Product Population As you answer each question, verify that the products displayed match the filtering, ranking and sorting rules you've set up. This ensures that the products presented align with your expectations and business criteria.

Adjust Filters and Rules

If any discrepancies arise or products that shouldn’t appear are shown, identify the filtering currently used and then fine-tune these within the question editor and data setup of your Finder.

Use Manage Column Settings for Insights

Enable the visibility of relevant properties to understand why certain products are prioritized. This transparency helps you troubleshoot issues and optimize the product finder experience for better results.

The Products Tab is a crucial tool for ensuring your Product Finder is functioning as intended. By leveraging this dynamic feature, you can ensure the products displayed align with your internal criteria and meet user expectations. Using these features for quality assurance ensures that the Product Finder consistently presents the best products to customers, while also establishing filtering, sorting, and ranking rules that support the long-term scalability and maintenance of your Finder.