> For the complete documentation index, see [llms.txt](https://docs.crobox.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.crobox.com/administration/troubleshooting-and-support.md).

# Troubleshooting and Support

If you encounter any issues or need assistance, our support process is designed to provide you with the resources you need:

1. **Knowledge Base**: Explore our [Crobox Docs](/readme.md) for articles, FAQs, and step-by-step guides on common topics.
2. **Onboarding Resources**: Refer to your onboarding training materials, including recorded training sessions, for in-depth guidance on using the platform.
3. **In-App Hints**: Look for helpful information points within the app that provide quick tips and contextual guidance for various features.
4. **Contact Support**: If you need additional help, submit a support request through our platform’s support system. You can find this on the left side navigation, 'Contact Us'.

We’re here to ensure you have the support and resources required for your success.


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