> For the complete documentation index, see [llms.txt](https://docs.crobox.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.crobox.com/whats-new.md).

# What's New

Learn about the latest Crobox features and improvements.

<mark style="background-color:yellow;">NEW FEATURE - OCTOBER 22 2026</mark>

### ✨ Meet Sagent: AI-Powered Guided Selling

Sagent helps shoppers discover, compare, and choose products through natural conversations. Build a branded AI shopping assistant with the product data, knowledge, and controls your team trusts.

**What You Can Do**

* **Guide every product conversation** — Scope Sagent to the right catalog, tailor its behavior, and match each shopper's language. Configure questions, recommendations, response style, visitor context, and safety guardrails.
* **Give shoppers clearer answers** — Add trusted knowledge sources, product-review summaries, comparisons, and custom tools. Sagent uses them to answer questions and help shoppers evaluate products without leaving the conversation.
* **Launch where it matters** — Make Sagent available through QR codes, floating chat widgets, or inline chat. Target each entry point by page, product, visitor, region, or session.
* **Test before every release** — Create reusable tests for important shopper journeys and run AI Generated Tests against draft changes. Review answers, failed checks, and scores before publishing.
* **Monitor and improve** — Track conversation quality, tool performance, flags, sessions, completion, and CTA clicks. Use Ask Analytics to explore conversation data with plain-language questions.
* **Release with confidence** — Preview drafts, compare versions, publish approved changes, and restore an earlier complete version when needed.

<a href="/how-to-guides/sagent.md" class="button primary">Explore Sagent</a>

***

<mark style="background-color:yellow;">NEW FEATURE - OCTOBER 5 2026</mark>

### 🔍 Search Everything in the Crobox App

Find what you need without clicking through menus. The new search bar at the top of the app finds any page or tab, campaign, Product Finder, Sagent chat, dashboard, or product in the container you're working in.

**Why You'll Love It**

* **Jump straight there** - Go directly to a specific campaign, dashboard, or product instead of navigating section by section.
* **Search from anywhere** - Press **Ctrl+K** (**⌘K** on Mac) or **/** on any page to start searching.
* **Switch containers faster** - Find and open another container by name.

***

<mark style="background-color:blue;">PLATFORM UPDATE - OCTOBER 5 2026</mark>

### 🎨 A Fresh Look for the Crobox App

The Crobox App has a calmer, more compact design, with a denser side menu, better contrast, and a new top bar with breadcrumbs, search, help, and your account. Everything is still where you left it.

**What's Changed**

* **Chat that stays out of your way** - Chat with the Crobox team from the chat icon in the top bar. It replaces the bubble in the bottom-right corner, so it no longer covers your page.
* **Help in one place** - Open the documentation from the **?** icon.
* **Your account, one click away** - Manage your profile and organization, or log out, from the account icon in the top right.

***

<mark style="background-color:yellow;">NEW FEATURE - OCTOBER 1 2026</mark>

### ⚖️ Product Comparison in Product Finders

Visitors can now compare their Finder results side by side, without leaving the Finder. Enable comparison on your Results Page, and a compare checkbox appears on every product card. Selected products collect in a tray, ready to open in a side-by-side comparison view.

**Why You'll Love It**

* Help visitors choose between similar recommendations with a clear view of the differences.
* Keep visitors in the Finder instead of losing them across multiple product pages.
* Let visitors focus on what sets products apart with the **Only show differences** toggle.
* Add a **Compare All** button so visitors can compare top results in one click.

Set up a comparison in **Experiences → Product Comparisons**, then enable it in your Results Page settings.

<a href="/how-to-guides/product-finders/finder-editor/page-settings.md#enable-product-comparison" class="button primary">Learn more</a>

***

<mark style="background-color:blue;">PLATFORM UPDATE - SEPTEMBER 30 2026</mark>

### 🛠️ September Platform Improvements

A round of smaller updates across Analytics and Product Data.

**Analytics**

* **Archive dashboards** - Retire dashboards you no longer need without deleting them. Turn on **Show archived dashboards** below your dashboard list to find them again, and unarchive them at any time. [Learn how](/how-to-guides/analytics/understand-your-analytics.md#archive-a-dashboard)
* **Traffic channels that match GA4** - Referrers are now classified using Google Analytics 4 (GA4) channel groups, so your Crobox traffic sources are easier to compare with your GA4 reports.
* **Cleaner traffic data** - Improved bot detection now recognizes more crawlers, including those identified by their published IP ranges, so your metrics better reflect real shoppers.

**Product Data**

* **Product data sources overview** - See every source writing to your catalog in one panel, including product counts per locale and last update. Sources left behind by deleted feeds or AI enrichment properties are flagged, so you can find and remove them. [Learn how](/how-to-guides/product-data/setting-up-a-product-feed.md#manage-product-data-sources)
* **Cleaner removal of AI enrichment properties** - Removing an AI enrichment property now also removes the data it generated.
* **JSON Schema for Object properties** - Describe the structure of an Object (JSON) property with a JSON Schema. Values are validated against it, and AI enrichment follows it, so enriched values keep the structure you expect. Generate the schema from existing product values or with AI. [Learn how](/how-to-guides/product-data/manage-and-transform-product-properties.md#describe-object-json-properties-with-a-json-schema)

***

<mark style="background-color:yellow;">NEW FEATURE - AUGUST 21 2026</mark>

### 🔗 Klaviyo CRM Integration

Klaviyo is now available for Crobox CRM webhook integrations. Send Product Finder email captures and preference data to Klaviyo in real time.

**Why You'll Love It**

* Build targeted follow-up flows from Product Finder responses.
* Enrich Klaviyo profiles with zero-party preference data.
* Personalize communications using shoppers’ stated needs.

Contact your Account Manager to discuss setup and availability.

<a href="/technical-documentation/integrations/crm-integrations.md" class="button primary">Learn more</a>

***

<mark style="background-color:yellow;">NEW FEATURE - AUGUST 7 2026</mark>

### ✨ Bazaarvoice Data Integration

Bazaarvoice data can now be imported into Crobox as product properties. Use review data and other defined attributes across Crobox experiences.

**Why You'll Love It**

* Enrich product data with Bazaarvoice review data and defined attributes.
* Use imported properties in Product Finders and Campaigns, or other Crobox experiences.
* Configure the connection with Crobox as a managed integration.

Contact your Account Manager to discuss availability and setup.

<a href="/technical-documentation/integrations/data-integrations.md" class="button primary">Learn more</a>

***

<mark style="background-color:yellow;">NEW FEATURE - JULY 31 2026</mark>

### 🗂️ Category Results for Product Finders

Category Results groups Finder recommendations into category slots, rather than one ranked list. Build complete routines, bundles, or outfits from a single Finder for your visitors.

**Why You'll Love It**

* Group products by a feed property, such as Product Type or Category.
* Control category order with your existing Product Ranking rules.
* Suggest alternatives per category to give visitors their next best options.
* Choose a vertical or responsive grid layout for complete design control.

<a href="/how-to-guides/product-finders/finder-editor/page-settings.md#category-results-page" class="button primary">Learn more</a>

***

<mark style="background-color:blue;">PLATFORM UPDATE - JULY 31 2026</mark>

### 🛠️ July Platform Improvements

A round of smaller updates and fixes.

**Product Data**

* **JSON product feeds** - Crobox now accepts product feeds in JSON format, alongside CSV and XML. If your catalog is only available as JSON, you can connect it directly without converting it first. [Learn how](/how-to-guides/product-data/setting-up-a-product-feed.md)

**Fixes**

* **Preview Mode on pre-production sites** - Preview Mode now improved on pre-production subdomains you've added to your allowed origins.
* **Inline Recommenders in Wide Screen Mode** - Fixed the layout of Recommenders shown inline when Wide Screen Mode is on.

***

<mark style="background-color:yellow;">NEW FEATURE - MAY 21 2026</mark>

### 🤖 Generate Insights with AI in Analytics

You can now build and refine Analytics widgets with a plain-language prompt. Describe the question you want answered, and Crobox generates the widget setup for you — including the title, widget type, metrics, dimensions, filters, grouping, and sorting.

**Why You'll Love It**

* Build widgets faster without manual setup.
* Turn business questions into charts and tables in a few prompts.
* Refine a generated widget with follow-up prompts instead of starting over.

{% hint style="warning" %}
AI can make mistakes. Review the generated widget before saving.
{% endhint %}

<a href="/how-to-guides/analytics/understand-your-analytics.md#generate-insights-with-ai" class="button primary">Learn more</a>

***

<mark style="background-color:yellow;">NEW FEATURE - APRIL 7 2026</mark>

### 🎯 New Behavior Filters for Advanced Targeting

Four new client behavioral targeting filters are now available: **Client Element Exists**, **Client Idle Time**, **Client Time on Page**, and **Client Viewport**. You can use these filters in your campaigns to target visitors based on real-time behavioral signals, giving you precise control over when and where your messaging appears.

**Why You'll Love It**

* Target visitors who have been idle for a set amount of time, perfect for re-engagement nudges or triggering a Finder at exactly the right friction point.
* Reach visitors who've spent significant time on a page without converting, and guide them forward with a well-timed prompt.
* Tailor campaigns to specific viewport sizes for a better experience across devices.

<a href="/how-to-guides/dynamic-messaging/advanced-targeting-filters.md" class="button primary">Learn more</a>

***

<mark style="background-color:yellow;">NEW FEATURE</mark> <mark style="background-color:yellow;">**-**</mark> <mark style="background-color:yellow;">JANUARY 5 2026</mark>

### 🖥 Wide Screen Mode for Product Finders

Your Finder can now stretch to fit the stage. Enable Wide Screen Mode to optimize layouts for landing pages and inline activations, displaying product information alongside images rather than stacked below them over your specified breakpoint.

Once enabled, you'll unlock granular control over how your Finder appears on larger screens.

<table data-card-size="large" data-view="cards"><thead><tr><th></th><th data-hidden data-card-cover data-type="image">Cover image</th></tr></thead><tbody><tr><td><em>Landing page, wide screen example.</em></td><td><a href="https://1240120646-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M6BXLJuZMkdXQg6osAC%2Fuploads%2FczHJn08rEjwSlsfrsch4%2FScreenshot%202026-01-12%20at%2014.19.07.png?alt=media&#x26;token=7e5bb03d-6b85-4db6-afd8-938775ec5a6d">https://1240120646-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M6BXLJuZMkdXQg6osAC%2Fuploads%2FczHJn08rEjwSlsfrsch4%2FScreenshot%202026-01-12%20at%2014.19.07.png?alt=media&#x26;token=7e5bb03d-6b85-4db6-afd8-938775ec5a6d</a></td></tr><tr><td><em>Results page, wide screen example.</em></td><td><a href="https://1240120646-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M6BXLJuZMkdXQg6osAC%2Fuploads%2FEgseYbsRi7jWlj548ih7%2FScreenshot%202026-01-12%20at%2014.19.55.png?alt=media&#x26;token=5a58de06-cb2b-42e4-b3e0-d299060e1a3f">https://1240120646-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M6BXLJuZMkdXQg6osAC%2Fuploads%2FEgseYbsRi7jWlj548ih7%2FScreenshot%202026-01-12%20at%2014.19.55.png?alt=media&#x26;token=5a58de06-cb2b-42e4-b3e0-d299060e1a3f</a></td></tr></tbody></table>

***Note:** Update to the latest Crobox dependencies to access this feature.*

<a href="/how-to-guides/product-finders/setup-your-advisor.md#global" class="button primary">Learn more</a>

***

<mark style="background-color:yellow;">NEW FEATURE</mark> <mark style="background-color:yellow;">**-**</mark> <mark style="background-color:yellow;">DECEMBER 9 2025</mark>

### 🔗 CRM Webhook Integrations Now Available

Product Finder responses can now flow directly to your CRM in real time—giving you the data you need to follow up with personalized recommendations, enrich profiles, and build smarter customer journeys.

**Why You'll Love It**

* **Turn discovery into conversation**: Follow up on Product Finder interactions with targeted emails based on your customers preferences.
* **Enrich customer profiles**: Add preference data to existing (or new) profiles for smarter segmentation.
* **Design intentional workflows:** Trigger automated sequences for abandoned sessions, differentiate flows for new versus returning customers, or connect preference data to loyalty programs.

***Voyado integration is available now. Contact your Account Manager to get started or discuss other CRM platforms.***

<a href="/technical-documentation/integrations/crm-integrations.md" class="button primary">Learn more</a>

***

<mark style="background-color:yellow;">NEW FEATURE</mark> <mark style="background-color:yellow;">**-**</mark> <mark style="background-color:yellow;">OCTOBER 30 2025</mark>

### ✨ AI Image Analysis Enrichment

***Your product images just became your secret weapon.***

AI-powered image enrichment now automatically analyzes your products and extracts rich visual attributes—colors, patterns, styles, materials—turning static images into actionable, structured data that powers smarter experiences.

Automatically enrich your catalog with visual intelligence that helps users find exactly what they're looking for—and helps you deliver more relevant recommendations users actually relate to.

<a href="/how-to-guides/product-data/ai-image-analysis-enrichment.md" class="button primary">Learn more</a>

***

<mark style="background-color:blue;">IMPROVEMENT</mark> <mark style="background-color:blue;">**-**</mark> <mark style="background-color:blue;">OCTOBER 16 2025</mark>

### 📊 Extended Recommender-Specific Metrics

Dive deeper into how your Product Recommender experiences are performing with two new metrics: **Recommenders Shown** (impressions) and **Recommenders Clicked** (engagement).

*Group by Action Recommender ID or Action Product ID to spot your top-performing Recommender campaigns and Recommended Products at a glance.*

<a href="/how-to-guides/analytics/metrics.md#recommender-specific-metrics" class="button primary">Learn more</a>

***

<mark style="background-color:blue;">IMPROVEMENT</mark> <mark style="background-color:blue;">**-**</mark> <mark style="background-color:blue;">OCTOBER 6 2025</mark>

### ♿ Enhanced Accessibility for Product Finders

We've improved the Product Finder to meet latest WCAG and ADA standards, so every visitor—regardless of how they navigate—gets the same smooth experience.

Keyboard users will find clear focus indicators as they tab through. Screen reader users will hear helpful announcements about their progress and selections.

**Why You'll Love It**

* **No barriers**: Visitors using keyboards, screen readers, or other assistive tools can complete your Finder without friction.
* **Confidence built-in**: You're meeting accessibility standards that matter, so you can serve your entire audience.

<a href="/how-to-guides/product-finders/accessibility.md" class="button primary">Learn more</a>

***

<mark style="background-color:yellow;">NEW FEATURE</mark> <mark style="background-color:yellow;">**-**</mark> <mark style="background-color:yellow;">SEPTEMBER 23 2025</mark>

### ✨ AI-Powered Product Enrichment Is Here

Your product catalog can now enrich itself (with some help of course 😉). **AI Enricher Properties** generate new product attributes by analyzing existing data like titles and descriptions—turning unstructured text into structured, actionable information.

**Why You'll Love It**

* **Extract hidden attributes:** Pull categories, styles, features, and other details from product titles or descriptions (or other properties) without manual tagging.
* **Generate fresh content:** Create optimized or enhanced attributes that emphasize key benefits or uncovered data.
* **Test before you commit:** Preview AI outputs on up to 20 sample products and refine your prompts before enabling full catalog enrichment.
* **Monitor quality effortlessly:** Track enrichment coverage, value distribution, and validation errors through built-in insights.

<a href="/how-to-guides/product-data/ai-enricher-properties-text-based.md" class="button primary">Learn more</a>

***

<mark style="background-color:yellow;">NEW FEATURE</mark> <mark style="background-color:yellow;">**-**</mark> <mark style="background-color:yellow;">SEPTEMBER 17 2025</mark>

### 🔍 "Show More" Button on Results Page

When your Product Finder matches more products than you want to show at once, visitors can now see a customizable **"Show More"** button at the bottom of the Results Page.

They can load additional recommendations whenever they're ready—no endless scrolling, no information overload, just a clean experience that keeps every relevant product within reach.

Enable this via the toggle in your Finder results page settings.

<a href="/how-to-guides/product-finders/finder-editor/page-settings.md#results-page" class="button primary">Learn more</a>

***

<mark style="background-color:yellow;">NEW FEATURE</mark> <mark style="background-color:yellow;">**-**</mark> <mark style="background-color:yellow;">SEPTEMBER 10 2025</mark>

### ✨ AI-Powered Content Generation for Campaigns

You can now generate campaign content directly within the Crobox app using AI. Describe your campaign goal, select which content elements you need, and let AI craft compelling messaging in seconds—perfect for flash sales, product highlights, or urgency-driven notifications.

**Why You'll Love It**

* **Speed up campaign creation**: Generate headlines, body copy, and CTAs instantly instead of starting from scratch.
* **Test smarter**: Quickly create multiple content variations to A/B test different messaging approaches.
* **Stay flexible**: Toggle which elements to generate and edit AI suggestions as needed.

{% hint style="info" %}
The more specific your campaign description (like "20% off black sneakers, limited stock, 48-hour flash sale"), the more targeted your generated content will be.
{% endhint %}

Start generating within **Campaigns > Content Tab**!

<a href="/how-to-guides/dynamic-messaging/how-to-create-a-dynamic-messaging-campaign.md#generate-content-with-ai" class="button primary">Learn more</a>

***

<mark style="background-color:blue;">IMPROVEMENT</mark> <mark style="background-color:blue;">**-**</mark> <mark style="background-color:blue;">JULY 10 2025</mark>

### 🔄 Automated Campaign Lifecycle Management

Completed campaigns now automatically move to unpublished after 5 days, then to archived after 30 days. This keeps your campaign overview clean while preserving all historical data and performance metrics.

<a href="/how-to-guides/dynamic-messaging/campaign-management.md#automated-campaign-lifecycle" class="button primary">Learn more</a>

***

<mark style="background-color:yellow;">NEW FEATURE</mark> <mark style="background-color:yellow;">**-**</mark> <mark style="background-color:yellow;">JUNE 16 2025</mark>

### 📊 Introducing Cross-Session Metrics

You'll now find three powerful new metrics in your analytics dashboard:

* **Revenue (cross-session)**
* **Transactions (cross-session)**
* **Conversion Rate (cross-session)**

Previously, your metrics only tracked activity within a single session. These new additions provide a much more complete and accurate picture of the customer journey, linking sales back to the initial Crobox Finder interaction even if the purchase happens up to 30 days later.

This means you'll gain a more precise understanding of the long-term impact of customer engagement and how your Crobox experience is driving real results for your revenue and sales efforts!

<a href="/how-to-guides/analytics/metrics.md#cross-session-performance-metrics" class="button primary">Learn more</a>

***

<mark style="background-color:yellow;">NEW FEATURE</mark> <mark style="background-color:yellow;">**-**</mark> <mark style="background-color:yellow;">JUNE 2 2025</mark>

### 🧩 Product Benefits Now Open by Default

You can now choose to display product benefits in an expanded state by default, highlighting key perks without requiring shoppers to click.\
\
Enable this via the toggle in your Finder results page settings.

<a href="/how-to-guides/product-finders/finder-editor/page-settings.md#results-page" class="button primary">Learn more</a>

***

<mark style="background-color:blue;">IMPROVEMENT</mark> <mark style="background-color:blue;">**-**</mark> <mark style="background-color:blue;">MAY 28 2025</mark>

### 🌎 Improved Locale Visibility in Finder Translations

Inactive or unsupported locales are now displayed in the Finder translations dropdown.

This gives you better control over which languages are active and lets you easily clean up unused ones, helping you keep your container region settings aligned with your actual delivery needs.

***

<mark style="background-color:blue;">IMPROVEMENT</mark> <mark style="background-color:blue;">**-**</mark> <mark style="background-color:blue;">MAY 16 2025</mark>

### 🛠️ **Finder Health Check Stability**

Improved the logic to suppress warning banners for offline finders, preventing false alerts and reducing user distraction during troubleshooting.

***

<mark style="background-color:blue;">IMPROVEMENT</mark> <mark style="background-color:blue;">**-**</mark> <mark style="background-color:blue;">MAY 15 2025</mark>

### 🚀 Smoother Setup, Sharper Insights

Enjoy a faster, cleaner Crobox experience! We've added icons for Transformation Rules, and squashed encoding bugs—so your data and dashboards just work.

Why You’ll Love It

* **Magic, now visible**: You’ll now see icons for Transformation Rules, so you know when your product data is getting Crobox-special treatment.
* **Encoding bugs—handled**: Special characters in product IDs won’t derail your insights anymore. Everything works as it should.

***

<mark style="background-color:yellow;">NEW FEATURE</mark> <mark style="background-color:yellow;">**-**</mark> <mark style="background-color:yellow;">APRIL 16 2025</mark>

### ✨ Campaign Creation Just Got Smarter (and Faster)

We’ve given Campaigns a major glow-up — so you can create, test, and scale with less guesswork and more power. Whether you’re launching a new promotion or fine-tuning product messaging, here’s what’s fresh in your Campaign dashboard:

* **Easier Campaign Targeting**
* **Smarter Content Management**
* **Design with Confidence**

These updates lay the foundation for a more scalable, user-friendly Campaign experience — and prepare you for richer personalization across Crobox Experiences.

<a href="/how-to-guides/dynamic-messaging/how-to-create-a-dynamic-messaging-campaign.md" class="button primary">Learn more</a>

***


---

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