Manage and Transform Product Properties
Within this article you will find information regarding the product data section of the app and how to navigate its property settings and capabilities.
Enrichment is fundamental in maximizing the functionality of your data feeds, and will allow you to address gaps in product data. This involves introducing new properties and refining existing information to make it more accessible and user-friendly.
Adding properties is essential for effectively mapping a feed and aligning incoming data with your system. While system properties are available, creating custom properties is often necessary to accurately match source fields.
Adding a Property
Go to Crobox App, navigate to Product Data and select Properties.
Click on Add Property and configure the following settings:
Category: Select the relevant category from the drop down menu. This is only relevant if you have created Property Categories.
Property Name: Edit the name of your Property.
Property Key: The Crobox app generates a relevant key corresponding to the property name when added, but you can modify this if you’d like. It should be short, simple, and unique per property.
Value Type: This should be selected based on the data relating to your property. See below the meaning of each type of value to decide where you should use it. The app will interpret your data and suggest the most appropriate value type (if the data is already mapped to the property).
String: Used for data sets that are generally represented and stored as qualitative text.
List: Used for an array or collection of data and to organize and manage data elements in a sequential manner.
Boolean: Used to represent two possible states, true or false.
Number: Used for data sets that are numerical data and stored as quantitative value.
Datetime: Used to add a timestamp in-app to relevant products. For example, adding a datetime property could be used to run campaigns to showcase new releases.
Target Level: Select if the property is relevant to the product or variant product.
Select the relevant toggles if applicable:
A product can have multiple values
This toggle should be activated if a property has multiple attributes connected to the property (i.e. the property features may have 'durable', 'soft-foam sole', 'waterproof' associated).
A product must have a value
This toggle can be activated to ensure a warning symbol is allocated to the product if a crucial property attribute is missing in regards to the specific property.
Lock being edited in the app
This toggle provides a crucial control for data integrity. When activated, it prevents other users from making direct edits to this property within the app, ensuring that critical product attributes remain consistent and aligned with your defined setup, especially useful after enrichment configuration by a team member.
Mark as internal
This setting is designed to prevent specific property data from being visible to external users via browser developer tools. When marked as internal, the property will only be visible and usable only within our system, ensuring sensitive information is not exposed to unauthenticated users or APIs.
Define as a variant
This toggle should be used to identify that the property defines a variant. This is needed for properties such as size or color, and not the case for Price (due to the general property setup). The benefits of this setting can assist to ensure your color variants show in your Product Finder results page, and allow the user to interact with color options within the tool.
Select Save and the top right of the screen to save your property settings.
Adding a Transformation Rule
Transformation rules allow you to divide and categorize information based on various data types and conditions. Using transformation rules you can create new properties and improve existing ones, by manipulating product data coming in from your product feed. You can then use these transformed properties within Crobox experiences (Product Finder questions, Campaign filters, etc), which helps with humanizing different data points, making data accessible and aligning with consumer preferences.
Transformation rules are versatile and can be used for various properties to enhance the user's guided journey through your e-commerce business. Follow these steps to create and apply transformation rules, we have used an example use case to demonstrate adding a transformation rule.
Example Use case
For instance, you can create rules for capacity properties based on household sizes, aligning with data from your feed. These rules directly correspond to inquiries within the product finder, recommending products based on consumer preferences.
Background for the use case:
The company sells Coffee Machines and Blenders.
The original property ‘capacity’ will be used to create 'household capacity size' through a transformation rule. This can be viewed in the product catalog or within the properties section of the app.
Blenders have a 'capacity' property (measured in liters).
The purpose of the 'Household Capacity Size' property is:
It allows viewing the 'capacity' attribute in relation to household size.
Helps find a blender that meets the needs of different family sizes.
Create a new property, e.g., Capacity Household Size, and select the relevant category, such as Blenders.
Apply the value type (e.g., List) and define segmentation options (e.g., Single/Couple, Small Family, Large Family).
Save the property settings, then navigate to the Transformation Rules tab.
Create a new transformation rule for each segment, setting conditions and values accordingly.
Save the transformation rules, re-index the data in the product catalog, and rerun the feeds if necessary to update the enriched properties. You can then view your updates within the product catalog and begin using your transformed property in other Crobox experiences.
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