Data Integrations

Import external product data into Crobox as properties for use across experiences.

Overview

Crobox supports managed integrations that import external product data as Crobox properties. Use these properties across Product Finders, Campaigns, and other Crobox experiences.

Data integrations are managed features. Contact your Account Manager to discuss availability and setup requirements.

How it works

When configured, Crobox connects to your external data source and imports agreed data points as product properties. The process works as follows:

1. Your team and Crobox define the data points to import.

2. Crobox configures the managed connection with your team.

3. Imported data is stored as product properties in Crobox.

4. You use the properties across Crobox experiences.

Use cases

Use review data in experiences

Regularly import current review data as Crobox product properties. Use it to support product discovery and messaging within Product Finder results, Comparison Tools or Sagent review sections.

Enrich product attributes

Import defined attributes from your external data source. Use them in Finder questions, recommendations, and Campaign targeting.

Improve product relevance

Add external data points to create more relevant product experiences.

Available integrations

Crobox supports the following managed data enrichment integrations:

Integration

Bazaarvoice Import review data and other agreed data points as Crobox product properties.

Details

Data Integrations

Additional integrations may be available upon request. Contact your Account Manager to discuss your data source.

Prerequisites

Before setting up a data enrichment integration, ensure you have:

• Access to the external data source and relevant data points.

• A Crobox contract that includes the integration.

• Technical resources available for data mapping and testing.

• Defined use cases for the imported product properties.

Getting started

Data enrichment integrations require collaboration between your team and Crobox. The process includes defining the required data points, mapping them to Crobox product properties, and testing the connection.

To begin, contact your Crobox Account Manager. They will confirm availability and coordinate setup with your team.