> For the complete documentation index, see [llms.txt](https://docs.crobox.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.crobox.com/how-to-guides/sagent/translations.md).

# Translations

Localize the static copy shown throughout Sagent.

The **Translations** section localizes the fixed interface copy shown throughout Sagent. Accurate translations make the experience clear and consistent for shoppers in every supported language.

Use this section to review, edit, or generate translations. Publish a new version after translation changes are ready.

### Static translations and conversation language

Use **Translations** for static copy you control. This includes chat titles, welcome messages, CTAs, loading messages, and privacy text.

Enter these translations manually or select **Generate Translations**. Review and save each locale before publishing.

Sagent handles shopper conversations separately. It generates questions and responses with AI for the active locale.

You do not translate each conversational response in this tab. Use **Behavior** and **Guidance** prompts to steer the language, tone, terminology, and response style.

### Add a language

Open the **Translations** tab. Select a language from the dropdown. Available languages reflect your Crobox account configuration.

### Review and translate fields

Review every field. The original English copy appears alongside each translation for reference.

Add translations manually, or select **Generate Translations** to create an AI-assisted first draft. Review generated text before saving.

Click **Save** when finished.

### Translate privacy content

For each supported locale, translate the **Privacy Statement** and **Input Disclaimer**.

Add the matching **Privacy Policy URL** for that locale. Confirm that each URL opens the correct localized policy.

{% hint style="info" %}
Translations cover static interface copy, including chat titles, loading messages, and privacy text. Sagent generates conversation content with AI. Product content comes from your product feed.
{% endhint %}

### Frequently asked questions

<details>

<summary>What belongs in Translations?</summary>

Translate fixed shopper-facing copy here. This includes messages, suggestions, CTAs, loading statuses, and privacy text.

Do not add translations for AI-generated conversation responses. Sagent creates those during each conversation.

</details>

<details>

<summary>How do I control conversation language?</summary>

Sagent responds in the active locale using AI. Use **Behavior** and **Guidance** prompts to define the language, tone, terminology, and response style.

</details>

<details>

<summary>Can I use generated static translations without review?</summary>

No. Review generated translations for brand voice, product terminology, and legal text before saving.

</details>


---

# Agent Instructions
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## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.crobox.com/how-to-guides/sagent/translations.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
