How to Use Analytics
Track Sagent performance in the Dashboard tab and explore conversation data in Ask Analytics.
Overview
What you can do in Analytics
Dashboard tab
How to use the dashboard tab
Default metrics
Sessions
Completion Rate
CTA Clicks
Conversion Rate
How to read the dashboard tab
Ask Analytics tab
How to use the Ask Analytics tab
Suggested prompts
Generated result view
Resetting the chat
Filters and shared controls
Best practices
Last updated
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